Ice Maker Repair

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Ice Maker Repair

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It is so important that your built-in brand name ice maker works around the clock for your family. This is especially true during the summer months. Due to its convenience and excessive use, our repair experience has consistently shown that high-end ice makers are the most common service requests of all repairs. Since having instant fresh and clean ice is a must have for your household, our factory certified technicians

are here to help with the repair of any new or used built-in Dacor, Kitchen Aid, LG, Subzero, Viking, Thermador ice maker.

Since high-end ice makers are designed and built differently, we highly advise you the homeowner to consult only repair experts before attempting to fix any problem yourself. To fix your brand name ice maker on correctly and on time, our experienced technicians will need to diagnose and test seven or eight parts of this machine in order to quickly identify the root cause of failure with 100% accuracy.

To save you the time and money, we do not recommend allowing a non-expert to work on your expensive built-in ice maker. Without the proper training, expertise and special tools, the fixing of any high-end built-in ice maker can create further problems. Our certified and skilled technicians are here to help you quickly detect, diagnose, and fix any problem with your high-end ice maker so you can get back to enjoying your cold drinks All of our high-end ice maker repairs are backed by a 100% Homeowner Satisfaction Guarantee

When your built-in ice maker suddenly stops working, these may be the possible problems and causes.

Common Ice Maker Problems

  • Does not make ice
  • Freezes up
  • Fails to turn itself off

Common Causes

  • Jammed ice cube
  • Clogged water filter
  • Warm freezer temperature
  • Defective water inlet valve
  • Defective freezer switch issue
  • Defective mold thermostat or ice level control board

Ice Maker Maintenance Recommendations

We must emphasize that regular maintenance of your often used built-in brand name ice maker is required to ensure optimal functioning and extend its life.

  • Install a water filter
  • Replace water filter every year
  • Clean ice maker every six months

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PLEASE FILL OUT AND SUBMIT THE SERVICE REQUEST / CONTACT FORM








    NOTE: The trip charge of $140.00 will be waived upon estimate approval for eligible areas. In areas where the trip charge is $200.00, we will waive $100.00 upon estimate approval. Please note that the trip charge is separate from the diagnostic fee. During the diagnosis process, it may be necessary to add or replace parts in order to properly diagnose the unit, which will result in an additional charge.




    If you are unable to find your appliance brand listed above, this indicates that we do not provide service for that particular brand.


    The model/serial tag for your unit can be found on the unit itself. If you have a photo of the tag, please attach it to the service request. Please note that if the technician is unable to locate the model/serial tag, we will be unable to provide service or obtain any necessary parts for the unit.





    PROOF OF PURCHASE is required for all factory warranty jobs regardless of work order being submitted through the factory.
    PLEASE MAKE SURE TO READ AND UNDERSTAND OUR RULES *
    1- Communication: Art Appliance Is not going to contact the customers for follow up during the process of waiting for parts, and you will be contacted only when there is an unexpected change or ready to have you on the schedule, but customers can text or email anytime and as many times want to follow up. So if you expect a routine follow-up, sorry for the inconvenience.
    2- Please make sure to save the Art Appliance contact number so you know when we try to reach you for scheduling and not have the number mixed up with any spam call which we keep hearing from our customers.
    3- Timeline: Due to having a part supply chain issue, the repair timeline depends on the parts availability and Art Appliance schedule.
    4- Prices: Due to having the prices changing daily through the factories, the estimate provided is subject to change prices and part availability status specially for factory back-order parts.
    5- Service Fee: SF is due to the first appointment and customers needs to be prepared for it.

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