Contact Us

First Name *

Last Name *

Email *

Street Address (Service Location) *

Cell Number *

Zip Code *

Enter Your City ( Factory Warranty? $0.00 Service fee if covered ) *
—Please choose an option—San Jose ($140.00 Trip Charge)Saratoga ($140.00 Trip Charge)Santa Clara ($140.00 Trip Charge)Sunnyvale ($140.00 Trip Charge)Campbell ($140.00 Trip Charge)Cupertino ($140.00 Trip Charge)Mountain View ($140.00 Trip Charge)Palo Alto ($200.00 Trip Charge)Los Altos / Hills ($200.00 Trip Charge)Morgan Hill ($200.00 Trip Charge)San Martin ($200.00 Trip Charge)Gilroy ($220.00 Trip Charge)Los Gatos (Except 95033) ($140.00 Trip Charge)

NOTE: The trip charge of $140.00 will be waived upon estimate approval for eligible areas. In areas where the trip charge is $200.00, we will waive $100.00 upon estimate approval. Please note that the trip charge is separate from the diagnostic fee. During the diagnosis process, it may be necessary to add or replace parts in order to properly diagnose the unit, which will result in an additional charge.

Kitchen Appliance Type *
RefrigeratorOvenWine Fridge/Wine Cooler/Wine CellarStoveFreezerCooktopIce Maker/Ice Machine

Warranty? *
Factory Warranty (Proof of purchase is required)Extended Warranty (Service request through extended warranty is required)Home Warranty (AHS Only! the work order must be issued directly by AHS)No Factory Warranty Coverage

Brand
—Please choose an option—AmanaMieleBoschSamsungDacorFrigidaireSub-ZeroLGThermadorGEUlineJenn-AirVikingKitchen AidWhirlpoolWolfMagic Chef

If you are unable to find your appliance brand listed above, this indicates that we do not provide service for that particular brand.

Model Number

The model/serial tag for your unit can be found on the unit itself. If you have a photo of the tag, please attach it to the service request. Please note that if the technician is unable to locate the model/serial tag, we will be unable to provide service or obtain any necessary parts for the unit.

How did you hear about us ? *

Your Message *
Please Make sure to include:
1- Details regarding your issue with the appliance
2- Preferred day and time for scheduling ( this doesn’t mean we commit to make it happen but will work on it)
3- A photo of the model and serial number sticker off of the appliance

Upload your File/s Here

PROOF OF PURCHASE is required for all factory warranty jobs regardless of work order being submitted through the factory.
PLEASE MAKE SURE TO READ AND UNDERSTAND OUR RULES *
1- Communication: Art Appliance Is not going to contact the customers for follow up during the process of waiting for parts, and you will be contacted only when there is an unexpected change or ready to have you on the schedule, but customers can text or email anytime and as many times want to follow up. So if you expect a routine follow-up, sorry for the inconvenience.
2- Please make sure to save the Art Appliance contact number so you know when we try to reach you for scheduling and not have the number mixed up with any spam call which we keep hearing from our customers.
3- Timeline: Due to having a part supply chain issue, the repair timeline depends on the parts availability and Art Appliance schedule.
4- Prices: Due to having the prices changing daily through the factories, the estimate provided is subject to change prices and part availability status specially for factory back-order parts.
5- Service Fee: SF is due to the first appointment and customers needs to be prepared for it.

YES I HAVE READ, UNDERSTOOD AND AGREED TO COMPANIES POLICIES BEFORE SUBMITTING THE SERVICE REQUEST